08-15 Technical Sales Engineer (Mid West, USA)
Purpose of position
The incumbent will work with enterprise customers to shorten the sales cycle by overcoming technical hurdles within these accounts. Sales Engineers must have solid communication skills, sales ability, technical expertise, and work well in a team, or independently. This position will require relationship building with all technical buyers at the end user level and with Enterprise Service Providers and Certified Solution Providers.
The Sales Engineer must be well versed in the technical and sales aspects of the March Networks product and third party products that the March product will integrate with in each vertical. Communication of complicated technical material in a stressful yet results oriented environment is a requirement.
Duties
Duties may include, but are not limited to:
- Key member of a vertical team that and assists in the generation of new business and ensures growth of existing accounts through their technical knowledge of the March products and subsequent third-party product integration.
- Communicates customer feedback into future product developments.
- Assisting sales executives by answering technical questions, making technical presentations, and managing customer trials through phone, email, and on-site visits
- Evaluating and integrating 3rd party devices.
- Providing effective interfaces into existing and emerging opportunities and external partners.
- Coordinating work programs and making recommendations as to the implementation of joint development and marketing activities with external partners and other opportunities.
- Leveraging relationships within organizations to solve technical hurdles and foster awareness of our products and solutions
- Assesses potential application of company products and services and offers solutions to meet customers needs
- Installing, configuring and testing our solution at customer's facilities during Proof of Concepts
- Interfacing with various customers at both a business and a technical level and propose viable solutions in real time during customer meetings
- Assisting with the development of our channel partners. This may include conducting joint account calls, updating their technical staff on new products and features, and working with them to develop solutions for customers
- Technical Training end users and Certified Solution Providers.
Education / Qualifications
- College or University degree in a business or technical discipline or two additional years of related experience.
Experience
- Four years of experience in networks, WAN, LAN, Wireless and Wired Communication networks, Client/server knowledge, ERP systems, and CCTV/video surveillance equipment.
- Excellent communication (written and oral) skills; ability to communicate effectively with various levels of personnel in an organization, including technical and executive.
- Proven track record in providing customer satisfaction.
- Understanding of how all facets of a manufacturing organization operates.
- Results-driven individual who has demonstrated initiative and trust, firmness and resilience.
- Ability to establish process and discipline, balanced with an entrepreneurial approach.
- Some project management experience.
- End User Relationships a plus.
- Experience in the security industry a plus.
Complexity
Position involves a high degree of complexity and judgement due to the technical and business elements of the role. Complex decisions about solutions must be made by this individual on a regular basis, taking into account supportability, maintainability, and the company's market strategy. This position involves interacting orally and in written form with key customers at various levels of management to elucidate the capabilities and technical merits of the product line.
Responsibility
Works both as part of a team as well as individually, within the constraints of defined instructions, procedures, and standards. Promises customers only that which can realistically be delivered. Preserves the integrity of March Networks and self through ethical practices and professional manner.
Apply Now
Please send your resume in confidence to opportunities@marchnetworks.com quoting position #08-15