Indigo Books & Music

The Challenge
Indigo Books & Music Inc. is Canada 's largest bookseller with 6,200 employees and more than 270 stores from coast to coast. Established in 1996, the company was preoccupied in its early years with rapid growth and the absorption of a rival chain in 2001. When the company's senior executives turned their attention to loss prevention and the selection of a DVR system, they insisted on partnering with a vendor that would understand their needs and optimize a solution for their environment.

The Solution
Indigo's loss prevention team began their rollout of March Networks DVRs with the acquisition of 3000 Series units for use in covert installations. The DVRs were constantly on the move from store to store and subjected to harsh conditions, but took the abuse. The performance of the March Networks' DVRs in less than ideal conditions and the company's openness to satisfying the bookseller's unique needs made Indigo's choice of a preferred vendor an easy decision.

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