Our Financial and Retail Transaction Investigation software combines critical visual evidence with transaction data from ATM and teller or point-of-sale systems to help organizations reduce losses from fraud and theft and quickly resolve customer disputes. It provides fraud or loss prevention teams, as well as bank and store management, with a sophisticated method of identifying and addressing crimes and improving recoveries – which for some organizations can result in millions of dollars in savings annually.
Investigators use our VideoSphere Financial Transaction Investigation (FTI) software to retrieve synchronized transaction video and data records over the network, using data such as customer name, bank card number, transaction type, amount, date or any combination to initiate searches.
FTI takes advantage of the capabilities of our hybrid NVRs to capture high-quality video records. It also leverages the power of our Enterprise Service Manager (ESM) server to connect over a single, secure link to a bank’s central transaction server and retrieve custom, current transaction data files as frequently as required. Together this enables fraud investigators to:
Investigators can use VideoSphere Retail Transaction Investigation (RTI) software to source synchronized video and point-of-sale (POS) data records over the network, using search criteria such as customer name, transaction number, item description, transaction type, amount, date or any combination thereof.
RTI takes advantage of the capabilities of our hybrid NVRs/DVRs, which integrate with POS transaction data locally (for cash registers) or centrally using a retailer’s T-log files. Custom search fields, such as the cashier’s ID number or POS terminal number, are also supported.
Technical PapersFTI Software Application NoteRTI Software Application Note PCI-DSS and VISA CISP FAQ
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