March Networks offers an industry first! Our Managed Video Network Services allow you to leverage the expertise of our Network Operations Center staff to ensure the optimum performance of your IP video network.
Our digital video systems are designed for remote health monitoring and management over an IP network connection. Working remotely, March Networks high-skilled staff will proactively monitor, troubleshoot and conduct diagnostics on your organization’s entire video network to identify and resolve video network health issues before they affect performance.
Managed Video Network Services rely on our enterprise-class software management tools to monitor the functionality of cameras, disk drives, fixed and mobile video recorders, and network connectivity on a daily basis. When an issue is detected, NOC staff will resolve it remotely or provide detailed information to your local systems integrator or field technicians, based on a well-defined escalation process.
This approach reduces required service calls and ensures that technicians arriving onsite have the information and equipment they need to resolve issues quickly. Combined with daily problem reports and remote software maintenance and updates, our managed services save your organization both time and resources – leaving you free to focus on your core business.
Brochures Managed Video Network Services
Application Note Managed Services for Fixed Surveillance
