Technical Support

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Solutions
- Financial
  
  Optimize physical security, fraud prevention and operational effectiveness with networked video systems, advanced analytics and transaction integration.
- Transportation
  
  Improve security, reduce risk and enhance service with integrated mobile and fixed video surveillance for public transportation, airports, and roadways.
- Commercial-Industrial
  
  From hotel, health care and office complexes to manufacturing facilities, robust IP video solutions deliver enhanced security, monitoring and operations capabilities.
- Government-Education
  
  Leverage powerful IP video solutions to protect tourist sites, college and university campuses, water treatment facilities and other critical infrastructure.
- Retail
  
  Reduce shrink, address risk and improve operations with IP video and transaction integration for a wide range of retail environments.
Products
- Video Management Software
  
  Highly scalable VMS server software and client applications for IP and hybrid video networking.
- Analytics
  
  Video and data analytics that add a critical layer of intelligence to security, loss prevention and risk management applications.
- IP Cameras
  
  Fixed and PTZ dome IP cameras that combine high resolution, real-time video delivery with outstanding bandwidth and storage efficiency.
- Encoders/Decoders
  
  Best-in-class encoders and decoders for an easy and cost-effective migration to IP video networking.
- Hybrid Recorders
  
  Reliable NVRs/DVRs with IP and analog camera support, efficient video processing and embedded analytics.
- Mobile Portfolio
  
  Industry-leading mobile DVRs, cameras and peripherals for the unique challenges of in-vehicle video surveillance.

Technical Support

Contact our Customer Care Center at any time with your question or technical issue, or to learn more about our pre-sales consulting services.
Managed Video Network Services

Let our Network Operations Center specialists monitor and maintain the health and performance of your IP video network.

Training

Find out more about our Technical Certification Program for March Networks CSPs and other strategic partners.

Customers
- Woolworths
  
  Woolworths, Australia’s largest retailer, relies on bandwidth-friendly video surveillance solution from March Networks.
- Christchurch Airport
  
  New Zealand’s Christchurch International leverages video surveillance system for operational efficiency.
- Fifth Third Bank
  
  Cincinnati-based Fifth Third selects March Networks cameras for system upgrade.
- Chaffers Marina
  
  $100 million luxury apartment complex and marina in down- town Wellington, New Zealand opt for March Networks Command.
- View All Case Studies
  
  Satisfied end-users are the measure of success for any technology business. We are fortunate to have hundreds.

RSS Feeds

We offer multiple RSS feeds with summaries and links to newly posted whitepapers, news releases, and job postings. Set up your March Networks RSS feed today!

Technology Partners

We collaborate with proven technology providers to ensure seamless integration with access control, alarm, security management and other building and network systems.

Solution Provider Directory

Locate a March Networks Certified Solution Provider in your area.

News Releases

Get the latest information on our company, from recent customer deployments and product launches to quarterly earnings announcements.
Media Room

Visit our media room to access the information you need quickly. You’ll find everything from at-a-glance company facts to product and executive images.
Events

March Networks participates in numerous tradeshows and events worldwide. Visit us to find out more about our solutions and see live product demonstrations.

In the News

Explore recent media coverage to learn more about IP video technology, emerging trends and real-world applications.

About the Company

Learn more about March Networks, from our experienced management team to our industry-leading intelligent video management solutions.

Contact Us

Find out more about our products and services by contacting the March Networks office in your region. We look forward to hearing from you.


	Overview \| Tech Tips
	Technical Support Our Customer Care Center is staffed by a team of experienced, multilingual specialists ready to answer your questions. The center is open 24/7 (8:30 a.m. to 5:30 p.m. ET, with an on-call service after hours) and can be reached by calling: Toll Free: 1-800-472-0116 Local/International: 1-613-591-1441 You can also send us your inquiries by e-mail to techsupport@marchnetworks.com for a timely response. Please Note: If you have purchased a March Networks solution through one of our Certified Solution Providers (CSPs), please contact your representative directly for first-level technical support.	RMA Requests Visit our CSP Portal (available to registered users only) Software Updates Visit our CSP Portal (available to registered users only) Software Support Services Your customers’ video surveillance systems are vital to their business, and ensuring they are operational 24x7 is critical to the success of your business as well. March Networks Software Support Services help ensure reliable system performance and access to video evidence whenever your customers need it. Download the brochure Codecs and Players Available for viewing media in third-party applications or March Networks players. Read more Tech Tips Answers to some commonly posed technical questions in a convenient, downloadable format. Analytics Mitigate False Alarms and Expedite Response

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