Technical Support

Regional website:

Solutions
- Financial
  
  Optimize physical security, fraud prevention and operational effectiveness with networked video systems, advanced analytics and transaction integration.
- Transportation
  
  Improve security, reduce risk and enhance service with integrated mobile and fixed video surveillance for public transportation, airports, and roadways.
- Commercial-Industrial
  
  From hotel, health care and office complexes to manufacturing facilities, robust IP video solutions deliver enhanced security, monitoring and operations capabilities.
- Government-Education
  
  Leverage powerful IP video solutions to protect tourist sites, college and university campuses, water treatment facilities and other critical infrastructure.
- Retail
  
  Reduce shrink, address risk and improve operations with IP video and transaction integration for a wide range of retail environments.
Products
- Video Management Software
  
  Highly scalable VMS server software and client applications for IP and hybrid video networking.
- Analytics
  
  Video and data analytics that add a critical layer of intelligence to security, loss prevention and risk management applications.
- IP Cameras
  
  Fixed and PTZ dome IP cameras that combine high resolution, real-time video delivery with outstanding bandwidth and storage efficiency.
- Encoders/Decoders
  
  Best-in-class encoders and decoders for an easy and cost-effective migration to IP video networking.
- Hybrid Recorders
  
  Reliable NVRs/DVRs with IP and analog camera support, efficient video processing and embedded analytics.
- Mobile Portfolio
  
  Industry-leading mobile DVRs, cameras and peripherals for the unique challenges of in-vehicle video surveillance.

Technical Support

Contact our Customer Care Center at any time with your question or technical issue, or to learn more about our pre-sales consulting services.
Managed Video Network Services

Let our Network Operations Center specialists monitor and maintain the health and performance of your IP video network.

Training

Find out more about our Technical Certification Program for March Networks CSPs and other strategic partners.

Customers
- Eglin Air Force Base
  
  Eglin Air Force Base, one of the largest air force bases in the U.S., relies on March Networks video surveillance system.
- MB Financial Bank
  
  Chicago-based bank enhances security at 90 retail branches, a downtown headquarters and an 11-story operations center.
- Campus Sicurezza
  
  Security systems integrator designs unique video surveillance system for 50 solar farms in southern Italy.
- Autovie Venete
  
  Italian highway operator selects all-IP solution to monitor 40 million vehicles a year.
- View All Case Studies
  
  Satisfied end-users are the measure of success for any technology business. We are fortunate to have hundreds.

RSS Feeds

We offer multiple RSS feeds with summaries and links to newly posted whitepapers, news releases, and job postings. Set up your March Networks RSS feed today!

Technology Partners

We collaborate with proven technology providers to ensure seamless integration with access control, alarm, security management and other building and network systems.

Solution Provider Directory

Locate a March Networks Certified Solution Provider in your area.

News Releases

Get the latest information on our company, from recent customer deployments and product launches to quarterly earnings announcements.
Media Room

Visit our media room to access the information you need quickly. You’ll find everything from at-a-glance company facts to product and executive images.
Events

March Networks participates in numerous tradeshows and events worldwide. Visit us to find out more about our solutions and see live product demonstrations.

In the News

Explore recent media coverage to learn more about IP video technology, emerging trends and real-world applications.

About the Company

Learn more about March Networks, from our experienced management team to our industry-leading intelligent video management solutions.
Investor Relations

View our IR calendar, investor Q&A and more. We welcome the opportunity to engage with our investor community.

Contact Us

Find out more about our products and services by contacting the March Networks office in your region. We look forward to hearing from you.


	Overview \| Tech Tips
	Technical Support Our Customer Care Center is staffed by a team of experienced, multilingual specialists ready to answer your questions. The center is open 24/7 (8:30 a.m. to 5:30 p.m. ET, with an on-call service after hours) and can be reached by calling: Toll Free: 1-800-472-0116 Local/International: 1-613-591-1441 You can also send us your inquiries by e-mail to techsupport@marchnetworks.com for a timely response. Please Note: If you have purchased a March Networks solution through one of our Certified Solution Providers (CSPs), please contact your representative directly for first-level technical support.	RMA Requests Visit our CSP Portal (available to registered users only) Software Updates Visit our CSP Portal (available to registered users only) Codecs and Players Available for viewing media in third-party applications or March Networks players. Read more Tech Tips Answers to some commonly posed technical questions in a convenient, downloadable format. Analytics Mitigate False Alarms and Expedite Response

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