Digital Video Products and Software
The March Networks Customer Care Center is staffed by a team of experienced, multilingual customer care specialists ready to assist you with any question or technical issue. Our Customer Care Center is open 24/7 (8:30 a.m. to 5:30 p.m. EST, with an on-call service after hours) and can be reached by calling:
North America
1-800-472-0116
Local/International
1-613-591-1441
If you cannot reach us by phone, you can send us your inquiries by e-mail at techsupport@marchnetworks.com and they will be addressed ASAP.
Please Note
If you have purchased a March Networks solution through one of our Certified Solution Providers, please contact your representative directly for first level technical support.
Retail LP Data Mining
March Networks Technical Support Specialists provide reliable, first-class support designed to maximize profitability and for ease of use. The Retail Business Intelligence Group is open Monday through Friday 7:00 A.M. to 5:00 P.M. Mountain Standard Time.
To reach your technical support team, please call:
North America
1-800-477-8729
Local/International
1-480-948-0001
For customers with severity one technical issues, after-hours support is available during all of the hours not covered by the standard Technical Support Hotline. Your technical services representative will provide you with a priority service number for after-hours support.