Advanced Retail Analytics

Our Retail Transaction Investigation (RTI) software combines critical visual evidence with transaction data from point-of-sale systems to help organizations reduce losses from fraud and theft and quickly resolve customer disputes. It provides loss prevention teams, as well as store owners and managers, with a sophisticated method of identifying and addressing crimes and improving recoveries – which for some organizations can result in millions of dollars in savings annually.

Retail Transaction Investigation

Investigators can use VideoSphere Retail Transaction Investigation (RTI) software to source synchronized video and point-of-sale (POS) data records over the network, using search criteria such as customer name, transaction number, item description, transaction type, amount, date or any combination thereof.

RTI takes advantage of the capabilities of our hybrid NVRs/DVRs, which integrate with POS transaction data locally (for cash registers) or centrally using a retailer’s T-log files. Custom search fields, such as the cashier’s ID number or POS terminal number, are also supported.

Search on a range of standard and customized transaction data Use refinement tools to quickly drill down into relevant data View associated receipt data and synchronized video Save video clips, images, case notes and/or receipt data using Visual Intelligence case management software