About
These training tutorials are designed for March Networks Hosted Services End Users. Certified Solution Providers, such as integrators or dealers, should access training via the March Networks Partner Portal to earn certification credits. Some features shown in the videos may require additional user rights, such as Searchlight, video export, or case management. For feature-related inquiries, IT administrators can contact clientsuccess@marchnetworks.com, while service requests should be directed to local integrators.
Getting Started
It is recommended that first time viewers take the training in the order below. Select the section you would like to go to from this list:
- Command Client
- Web Client
- Command Mobile Plus
- Evidence Vault
- a. Searchlight for Retail
or
b. Searchlight for Banking - Searchlight Cloud
- Smart Rules
- AI Smart Search
- Insight
All tutorials are presented in English. Close captions and subtitles in multiple languages are available on most videos. You can also watch each video in full screen mode for a better viewing experience.
Command Client Training
A software client for viewing live and recorded video surveillance.
Command Client Manuals
Command Client Walkthrough
This video provides a general walkthrough of Command Client when connected to a CES. See sections below for shorter, task specific videos.
Overview
Working with Live Video
Searching for Evidence
Managing Evidence
Command Client Configurations
Web Client Training
A 100% browser-based solution that provides users with a simple, easy-to-use interface to access video from both PCs and Macs using common browsers.
Web Client Manuals
Training Videos
Command Mobile Plus Training
Access live and recorded surveillance video from your smartphone or tablet.
Command Mobile Plus Manuals
Training Videos
Evidence Vault Training
Evidence Vault is a cloud-based application that enables organizations to securely store and share video evidence without relying on physical media or unsecured email methods. Evidence Vault’s user-friendly interface provides robust security measures and efficient evidence management, all while maintaining the chain of custody; logging all actions taken with evidence files.
Evidence Vault Manuals
Training Videos
Searchlight for Retail Training
Combines exceptional, reliable video management with intelligent software applications to help retailers curtail losses from theft, oversee operations, improve in-store service and ultimately increase profits.
Disclaimer:
*March Networks Searchlight for Retail as a Service may not provide access to all of the Searchlight for Retail features described within the manuals and videos. For Searchlight configuration requests, please contact clientsuccess@marchnetworks.com.
Searchlight for Retail Manuals
Training Videos
Searchlight for Banking Training
Combines enterprise-class, reliable video management with intelligent software applications to help banks prevent fraud, speed investigation time, oversee operations, improve service, and increase profits.
Disclaimer:
*March Networks Searchlight for Retail as a Service may not provide access to all of the Searchlight for Retail features described within the manuals and videos. For Searchlight configuration requests, please contact clientsuccess@marchnetworks.com.
Searchlight for Banking Manuals
Training Videos
Searchlight Cloud Training
Combines enterprise-class, high-quality video surveillance with POS transaction data and business analytics to help QSRs, c-stores and other retailers cut losses from theft, oversee operations, improve service, and drive profitability.
Searchlight Cloud Manuals
Training Videos
Smart Rules Training
March Networks Smart Rules revolutionizes alert management with advanced features designed to  simplify your operations and boost efficiency. From real-time notifications to customizable alerts, Smart Rules ensures you stay informed about critical events without the noise of unnecessary distractions. With seamless integrations, scalable solutions, and intelligent automation, you can focus on running your business while we handle the rest.
Smart Rules Manuals
Training Videos
AI Smart Search Training
AI Smart Search uses generative AI, natural language processing, and image analysis to identify events, people, or objects across thousands of cameras. Users can search using voice, text, images, or a combination of inputs. Video snapshots are indexed into a searchable database, delivering operational insights in seconds. This accelerates audits, reduces manual review, and improves compliance and operational efficiency.
AI Smart Search Manuals
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Training Videos
Insight Training
March Networks Insight Cloud Services include a suite of tools for remotely monitoring and maintaining the health of video surveillance networks. Working with your integrator, experienced staff in March Networks’ secure Network Operations Center (NOC) use cloudbased tools to keep your surveillance system up and running smoothly, and give you complete visibility into all your video assets.
Insight Manuals
Training Videos
Make Your Move to Intelligent Video
Take the first step to integrated and secure intelligent video solutions enabled by actionable business intelligence.