Using Generative AI and Natural Language Processing in Video Surveillance.
If you’ve ever tried to track down a specific moment across hours of video and thousands of cameras, you know how frustrating—and costly—that process can be. Whether you’re investigating a theft, verifying compliance, or locating a misplaced item, traditional video search is slow, resource-heavy, and often inconclusive.
Now imagine this instead: you ask your system a question—“Where is cash left on the counter?”—and it shows you the answer.
By applying generative AI to video, your imagination becomes reality.
Developed by March Networks, AI Smart Search uses Generative AI and Natural Language Processing (NLP) to help you instantly find relevant video snapshots from your surveillance footage. No timelines. No technical expertise. Just fast, actionable answers—so your teams can make better decisions, faster.
What Can It Do for You?
AI Smart Search turns visual data into business intelligence.
AI Smart Search understands what you’re asking and instantly finds the most relevant images—even across thousands of cameras and locations.
Instead of scrubbing through hours of footage, simply speak or type a request:
- “Show me wet floors.”
- “Find empty shelves between 3pm and 5pm.”
- “Where is this old logo still being used?” (with an image upload)
Behind the scenes, AI Smart Search analyzes image snapshots—taken automatically every 30 minutes—and pulls the most relevant results in seconds. You get actionable insight from your existing surveillance system, without needing to watch the footage.
This is search reimagined for the real world of retail, banking, and multi-site operations.
Real Problems. Real Answers.
This isn’t just for security teams. Generative AI in video surveillance helps across your organization:
- Loss Prevention: Find open tills, unattended cash, or unauthorized access points.
- Health & Safety: Locate wet floors, blocked exits, and other hazards—before someone gets hurt or an inspector delivers a fine.
- Inventory & Merchandising: Review stock levels, planogram compliance, or missing shelf tags with a quick search.
- Compliance & Brand Integrity: Ensure signage, uniforms, and in-store branding are accurate and up to date.
- Customer Experience: Identify service bottlenecks, long lines, or unattended customers to improve outcomes.
No complex analytics. No training. Just a smart, intuitive interface that understands what you need.
A Different Kind of Intelligence — Without the Extra Hardware
Most video analytics systems are built around object metadata—bounding boxes, tags, and attributes of people or vehicles. You want to find a person with a blue shirt, or a white truck, for example. This model, while helpful, is rigid. It only works if you know what to look for—and have the right AI security cameras to find it.
Using generative AI and natural language search applied to video surveillance lets you find things based on your questions—not pre-defined tags and not limited to only people and vehicles. No complex analytics. No metadata dependencies. And no specialized hardware.
It works with image snapshots, using the infrastructure you already have—even analog cameras, when connected to a March Networks hybrid recorder or hosted VMS.
All processing is done securely in the cloud, so there’s no strain on your local systems—just fast, scalable intelligence accessible from anywhere.
Whether you’re running modern IP systems or legacy infrastructure, this is next-gen intelligence—without the upgrade bill.
Leading the Way: Generative AI and NLP in Video Surveillance
Generative AI and NLP are rapidly changing how organizations extract value from their data. In video surveillance, these technologies are paving way for a new era of intelligent search—one that’s less about monitoring and more about insight.
At March Networks, we’re not just applying AI for the sake of innovation. We’re using it to solve real business problems.
AI Smart Search doesn’t operate on live video. Instead, it builds a searchable visual history by analyzing periodic snapshots. That makes it fast, scalable, and cost-effective—especially for organizations managing dozens or hundreds of sites.
- For security, that means asking questions like “Where are back doors left open?” or “Show me when tills are unattended”—and getting immediate results.
- For operations, it means being able to audit safety issues, merchandising errors, or compliance gaps on demand, with simple commands and even reverse image search, like “Show me this outdated signage [upload image].”
This isn’t about data overload. It’s about getting the right visual at the right time—without the noise.
The Future Is Conversational
The future of video surveillance is conversational.
We believe visual intelligence – that is, video-based business intelligence – should be accessible to anyone—from a store manager to a security director. AI Smart Search removes the technical barrier and replaces it with natural language. Ask a question, get an answer. That’s the power of conversational surveillance —and it’s already here.
Flexible Pricing for Enterprise and Small Business
AI Smart Search is designed to scale with your needs—whether you operate a single store or hundreds of sites.
- Small and Medium-Sized Businesses: Affordable monthly fee, supporting up to 32 cameras per location, with images captured every 30 minutes and stored for 30 days.
- Enterprise Customers: Flexible pricing based on your specific requirements, including number of cameras, image frequency, and retention needs.
Talk to your March Networks representative to tailor a plan that fits your operations.
Ready to Talk to Your Cameras?
See how March Networks AI Smart Search integrates with your video surveillance system — delivering the intelligence you need, the moment you need it.
Find what matters, faster.
