Trusted by Fortune 100 leaders
Smarter surveillance, better business
Searchlight Cloud takes video surveillance to the next level by integrating it with POS, ATM, and IoT data for proactive loss prevention and operational efficiency. Accessible across PC, web, and mobile platforms, it provides actionable insights that enhance security, elevate customer experiences, and drive profitability through a flexible, scalable, cloud-based solution.
Turn sight into insight.
Searchlight AI brings generative AI to Searchlight Cloud, making it easy to find exactly what you need using natural language prompts, such as “List all POS transactions that occurred outside operating hours”. Instead of navigating dashboards or building reports, simply ask a question and get instant answers.
Search connected transactions, alerts, POS, ATM, IoT, alarm, and video analytics data across all your locations in seconds. From identifying unusual activity to tracking operational trends, Searchlight AI surfaces what matters most and links it to the right video so you can quickly verify and act.
Investigate faster, compare performance across locations, and generate reports using simple prompts. No complex tools or specialized training required. Just clear, actionable insight to improve operations, reduce loss, and support better decisions.
Searchlight AI reports (beta)
Searchlight AI brings generative AI to Searchlight Cloud, making it easy to find exactly what you need using natural language prompts, such as “List all POS transactions that occurred outside operating hours”. Instead of navigating dashboards or building reports, simply ask a question and get instant answers.
Search connected transactions, alerts, POS, ATM, IoT, alarm, and video analytics data across all your locations in seconds. From identifying unusual activity to tracking operational trends, Searchlight AI surfaces what matters most and links it to the right video so you can quickly verify and act.
Investigate faster, compare performance across locations, and generate reports using simple prompts. No complex tools or specialized training required. Just clear, actionable insight to improve operations, reduce loss, and support better decisions.
VORTEX & Searchlight Cloud
Searchlight Cloud now connects with VORTEX through a two-way integration, bringing alarm, Deep Search, and POS data from VORTEX-connected sites into Searchlight Cloud for centralized investigation and business intelligence. This connects workflows across Command and VORTEX platforms, providing a broader view across sites and systems.
Turn data into actionable insights
Searchlight Cloud transforms raw data into meaningful insights, empowering you to make smarter, faster decisions. Its interactive dashboards let you monitor key performance indicators (KPIs) like voids, refunds, and discounts, while customizable reports provide a clear snapshot of your business performance.
Investigate and export evidence faster
Review incidents with improved playback reliability, a navigation timeline, and synchronized controls across multi-view layouts. A consistent video player experience across Searchlight Cloud and the Command web client makes it easier to move between investigation workflows.
With the Evidence Vault add-on, export cases directly from Searchlight Cloud for secure storage and sharing, keeping evidence connected from investigation through resolution.
Clearer time-based insights
Time-optimized gauge charts and standardized time formats make it easier to understand dwell times, queues, service performance, and other time-based operational trends. Time-driven data from AI3, AI4, and AI12 cameras is presented consistently across Searchlight Cloud reports.
AI-powered fraud detection
Identify potential fraud and theft faster by linking POS data with the associated video. Searchlight Cloud flags suspicious activities such as unauthorized discounts, sweethearting, voids, and underringing for immediate review.
Operational audits and store spot checks
Optimize workflows with Searchlight Cloud’s Operational Audits. Schedule spot checks during key moments to uncover inefficiencies and improve operational precision.
Enhanced operational efficiency
- Drive-thru operations: Monitor performance, address bottlenecks, and optimize staffing with predictive analytics. Add LPR cameras to monitor vehicle activity and strengthen security.
- In-store optimization: Use traffic analytics to adjust layouts, increase sales, and identify top performers with upselling metrics.
Proactive alerts and Smart Rules
Streamline alerts with customizable Smart Rules, integrating data points for real-time insights. Features like License Plate Recognition enhance situational awareness by flagging vehicles for operational or security needs.
Additional operational data can be generated by AI-powered cameras, such as the AI3 Counting Camera.
The solution can identify and classify objects, including people, wheelchairs, and bicycles. It also provides valuable insights into queue lengths and occupancy levels within the monitored area, allowing operators to respond quickly and enhance both safety and customer service.
Scalable, comprehensive video surveillance
Effortlessly manage single stores or large enterprises with Searchlight Cloud. Secure, scalable, and accessible through PC, web, and mobile, it centralizes video and operational data to deliver insights and boost security across multiple locations.
Resources
Frequently asked questions
What is Searchlight Cloud analytics?
It is a cloud platform that integrates video with POS, ATM, and IoT data for proactive loss prevention and operational efficiency, with dashboards and alerts across PC, web, and mobile.
What is Searchlight AI?
Searchlight AI brings generative AI to Searchlight Cloud, letting you ask natural-language questions and instantly receive insights linked to video evidence instead of building reports.
What data sources can it search?
It searches connected sources including POS, ATM, IoT sensors, alarms, and video analytics events to uncover patterns, risks, and opportunities.
How does it speed up investigations?
It moves you from question to answer in seconds and links results to the right video so you can quickly verify and act across all locations.
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