- Reduce losses from theft and fraud with ATM/teller transaction reports integrated with video
- Oversee operations with video images from all of your branch locations
- Leverage people counting, queue length and dwell time analytics to improve customer experience and branch transformation
- Receive alerts about suspicious activity (motion detection, alarms, potential ATM skimming)
Powerful fraud-fighting tools
Fraud from debit card scams like ATM skimming can cost your bank millions and damage its reputation. Protect your financial institutions with video-based business intelligence that puts you one step ahead of the fraudsters. Receive alerts to potential skimming or cash harvesting incidents or create automated daily reports on specific kinds of transactions. Match data with high-quality video evidence for rapid identification of suspects.
Quickly analyze transaction data
Searchlight’s advanced search and investigation tools let you search across multiple branches simultaneously, and filter data by card number, account number, or transaction type. Match transactions with corresponding receipts and video snapshots to resolve customer disputes, verify facts or find evidence of theft or fraud.
Improve customer experience and increase productivity
Add the FLIR Brickstream 3D analytics sensor to Searchlight to capture highly accurate business intelligence analytics like people counts, queue lengths, wait times and service times. Searchlight incorporates these analytics with your bank’s teller and ATM data, giving you powerful insight on business trends, as well as in-branch operations and performance, data you can use for branch transformation efforts. Searchlight’s KPI badges on the homescreen indicate the number of transactions, alerts and exceptions that the software has uncovered. Users can right click on each badge for more details.
Help AML teams quickly locate suspicious transactions
Searchlight can be a powerful tool in your bank’s anti-money laundering (AML) efforts. The software application can help AML teams find unusual, high dollar transactions and patterns in transactions that could indicate money laundering.