Software & Support

Looking for software, or product manuals and instructions? Visit our Software Downloads and Support Documentation page.

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Newest additions to our Resource Center:

Datasheets

Command Mobile Datasheet

View live and recorded surveillance video from your smartphone or tablet with the Command Mobile smartphone app

376.73 KB

Brochures

Banking Advantage Brochure

Get the Banking Advantage with our suite of intelligent IP video surveillance products

490.71 KB

Manuals, Guides & Instructions

Command 2.25 Enterprise Install Guide (CES)

This guide describes the requirements, setup, and installation procedures for Command Enterprise (CES), Command Client, and the Command Media Archiver. Includes information about upgrade, backup, license management, additional components, and adding recorders.

6.99 MB

Manuals, Guides & Instructions

Smart Rules User Guide

This user guide describes Smart Rules, an optional feature that allows you to set up email or push notifications when certain configured events occur.

3.68 MB

Manuals, Guides & Instructions

Smart Rules Install Guide

How to install Smart Rules in Command Enterprise 2.23 and higher.

1.19 MB

Command Seproban Connect 2.25 Release Notes

Release Notes for Command Seproban Connect, which adds support for Mexico's Seproban alarm system to the Command Enterprise Software (CES) video surveillance platform.

108.45 KB

Manuals, Guides & Instructions

Command Media Proxy 6.15 User Guide

A User Guide that explains how to provision and configure Command Recording software as a command Media Proxy. It also explains how to license the MP, add it to a CES, and then associate recorders to it

2.26 MB

Manuals, Guides & Instructions

AI Smart Search User Guide

AI Smart Search is an optional add-on feature for Command Enterprise and Searchlight, that uses generative AI to quickly and efficiently search your Operations Audit images.

4.22 MB

Manuals, Guides & Instructions

AI4 LPR Bullet Configuration Guide

Configuration Guide (Including LPR analytic setup) for the AI4 LPR Bullet camera (FW 1.0.36). PN: 42045-101

7.36 MB

Command Player 2.25.0.4672 MSI for 64-bit Windows

The Command Player is capable of playing media files in the Command proprietary format. For the components required to install Command Player using .MSI installer, please consult the Command Solution Release Notes. Part number 44093-001 R1.0.

29.93 MB

Evidence Reviewer Portable 5.34.0.0029

The Evidence Reviewer Portable package allows you to use the Evidence Reviewer application without installing any software or video codecs on your computer Part number 44111-001 R1.0.

16.99 MB