Software & Support

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Newest additions to our Resource Center:

Command Player Upgrade 2.22.0.4328

Download this package to apply Command Player 2.22.0.4328 to your recorder. The upgrade can be applied to any recorder between 5.8.1.2005 and 5.99.

102.91 MB

Datasheets

X-Series All IP (IPX) Recorder Datasheet (Español)

The X-Series All IP Recorder accommodates up to 64 IP cameras and provides a total bandwidth capacity of 600 Mbps, delivering high-definition video and AI-enabled architecture that supports future analytic applications and is ideal for enterprise-level organizations that need additional video capacity and higher throughput.

1.56 MB

Manuals, Guides & Instructions

Web Client 6.12 User Guide

Describes how to use the Web Client with Command Enterprise Software (CES). You can view live video, play recorded video, search recorded video, create multi-channel views, manage case files, and export recorded video evidence from a CES in a web browser. You can also monitor alarms and health alerts from the CES. With the applicable user rights, you can edit the Command resource topology from the Web Client (System, Logical, and Personal resources).

17.78 MB

Manuals, Guides & Instructions

Web Client 6.11 User Guide

Describes how to use the Web Client with Command Enterprise Software (CES). You can view live video, play recorded video, search recorded video, create multi-channel views, manage case files, and export recorded video evidence from a CES in a web browser. You can also monitor alarms and health alerts from the CES. With the applicable user rights, you can edit the Command resource topology from the Web Client (System, Logical, and Personal resources).

17.63 MB

Evidence Reviewer Portable 5.30.0.0043

The Evidence Reviewer Portable package allows you to use the Evidence Reviewer application without installing any software or video codecs on your computer Part number 43201-001 R1.0.

16.99 MB

Command Player 2.22.0.4256 MSI for 64-bit Windows

The Command Player is capable of playing media files in the Command proprietary format. For the components required to install Command Player using .MSI installer, please consult the Command Solution Release Notes. Part number 43183-001 R1.0.

38.20 MB

Datasheets

VA4-HI Dome

Compact 4MP IR dome with built-in video analytics and HD Monitor output

652.03 KB

Manuals, Guides & Instructions

Command 2.22 Transportation User Guide

How to use Command Transportation to search for incidents from transit recorders located in vehicles. How to extract the video and data, then collect and store the evidence. Includes information about using the GPS maps.

4.65 MB

Manuals, Guides & Instructions

Evidence Vault Quick Start

This quick start guide provides the steps to access the Evidence Vault, to upload and download evidence files, share files and set expiry dates for sharing files.

402.97 KB