High-Definition Video Surveillance
March Networks GURU smartphone application for video surveillance technical support
March Networks GURU is an industry-first smartphone application developed to help our certified partners save time and money in the field.
Download GURU onto your iPhone, iPad or Android device and you'll have instant access to an interactive knowledge database for March Networks products. GURU 2.0’s new user interface is intuitive and easy to use, helping you find information faster than ever. Search information on our IP cameras, Command video management software, and our hybrid network video recorders (NVRs). Or, access troubleshooting tips, video tutorials, automated product information and more.
With GURU, it’s easy to check product warranty status, initiate an express RMA or wirelessly provision your 8000 Series or RideSafe GT Series Hybrid Transit NVR.
See a List of Certified Wireless Adapters »
Technical Support Please use GURU’s integrated help tutorials
Use GURU to quickly browse through and access multiple video tutorials to find exactly the information you need to troubleshoot an issue. Search known issues from our Knowledge Base or use smart symptom filtering to quickly pinpoint a problem.
Do wireless provisioning right from your phone or tablet! Just plug a wireless adapter into your 8000 Series or RideSafe GT Series Hybrid Transit NVR, scan the recorder and get started. Learn more.
Check product warranty and Return Material Authorization (RMA) shipment status on the spot to better determine next steps.
Transit operators: trace the movement of your mobile hard-drives following an incident with GURU’s Mobile Asset Tracking feature. Package all case information - including date, time and GPS location - right from your smartphone, and transfer the file in a PDF format.