Software & Support

Looking for software, or product manuals and instructions? Visit our Software Downloads and Support Documentation page.

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Newest additions to our Resource Center:

Command Player Upgrade 2.21.0.4150

Download this package to apply Command Player 2.21.0.4150 to your recorder. The upgrade can be applied to any recorder between 5.8.1.2005 and 5.99.

90.69 MB

Manuals, Guides & Instructions

Command 2.21 Central Evidence Archive User Guide (CEA)

Describes how to install and use the Central Evidence Archive (CEA) application, which allows you to create event-triggered video tags and automatic backups, and provides an overview of your video tags, cases, and backups, so that you can configure and manage them.

2.55 MB

Manuals, Guides & Instructions

Command 2.21 Transportation User Guide

How to use Command Transportation to search for incidents from transit recorders located in vehicles. How to extract the video and data, then collect and store the evidence. Includes information about using the GPS maps.

4.50 MB

Command Player Upgrade 2.18.2.4070

Download this package to apply Command Player 2.18.2.4070 to your recorder. The upgrade can be applied to any recorder between 5.8.1.2005 and 5.99.

29.51 MB

Command Player Upgrade 2.20.2.4062

Download this package to apply Command Player 2.20.2.4062 to your recorder. The upgrade can be applied to any recorder between 5.8.1.2005 and 5.99.

90.37 MB

Command Player 2.20.2.4062 MSI for 64-bit Windows

The Command Player is capable of playing media files in the Command proprietary format. For the components required to install Command Player using .MSI installer, please consult the Command Solution Release Notes. Part number 42583-003 R1.0.

34.19 MB

Command Player 2.18.2.4070 MSI for 64-bit Windows

The Command Player is capable of playing media files in the Command proprietary format. For the components required to install Command Player using .MSI installer, please consult the Command Solution Release Notes. Part number 41756-002 R1.0.

33.67 MB

Command Player Upgrade 2.20.1.3996

Download this package to apply Command Player 2.20.1.3996 to your recorder. The upgrade can be applied to any recorder between 5.8.1.2005 and 5.99.

90.36 MB

Case Studies

Hawaii Petroleum

Hawaii Petroleum’s new video surveillance system is fueled by cloud-managed offerings from March Networks

1.36 MB

Command Player 2.20.1.3996 MSI for 64-bit Windows

The Command Player is capable of playing media files in the Command proprietary format. For the components required to install Command Player using .MSI installer, please consult the Command Solution Release Notes. Part number 42583-002 R1.0.

34.19 MB