Keep a close eye on operations

Catch theft proactively
Proactively target theft by employees and others, including backdoor theft, discount abuse, under-ringing, sweethearting, and theft by consumption with real-time alerts for suspect transactions.

Monitor anywhere
Eliminate the need to be on-site to manage operations and investigate theft, fraud, or other sources of loss with remote access via desktop, web, or mobile device.

Reduce fines and liability
Minimize potential safety risks and fines with automated real-time alerts for blocked exits, tracking incident trends over time and across locations.

Ensure compliance
Track key operational indicators, including cleanliness, placement of promotional materials, hand hygiene, and employee uniform compliance with automated, video-linked operational audits sent directly to your email throughout the day.

Enhance profits
Go beyond eliminating losses to drive greater profits with superior customer service by tracking customer traffic, service speed, queue lengths, and conversion rates to optimize the customer experience, ensuring faster service during peak hours and increasing transaction values.

Simplify management
Monitor and manage thousands of cameras, recorders, and integrated devices within and across stores from one central interface. Export evidence, review alerts, and analyze aggregated data in an easy-to-read dashboard with a cloud-managed solution that lets you focus on what you do best — run your restaurant.

Reduce food waste
Leverage your integrated system to track inventory, analyze food prep and portioning, monitor employee meal allowances, and identify other inefficiencies leading to waste, with real-time video and data.

Optimize drive-thrus
Improve drive-thru performance by leveraging video analytics and integration with POS and HME systems, providing accurate analytics on wait times, order accuracy, and bottlenecks. Real-time insights enable staffing adjustments, improved service speed, and higher customer satisfaction.

Minimize delivery chargebacks
Capture video evidence of delivery orders, verify order accuracy, and detect issues in real time, minimizing disputes, protecting revenue, and enhancing accountability.
Move up to the cloud

Streamline management
Simplify loss prevention and optimize operational performance across all your quick service restaurant (QSR) locations with intelligent, cloud-based video analytics. March Networks’ Searchlight Cloud platform delivers actionable insights by capturing key metrics on shrink, inefficiencies, and customer service at every site.
Seamlessly integrated with leading point-of-sale (POS) systems, Searchlight Cloud automatically generates transaction-linked video reports to help you detect theft, reduce food waste, identify safety risks, and improve the overall guest experience. With advanced search tools and real-time alerts, your teams can investigate incidents faster, boost operational efficiency, and maintain consistent performance across all locations.
Dunkin’ Franchisee cuts food waste by more than half, With March Networks
Resources
Frequently asked questions
How does March Networks help restaurants reduce loss?
Searchlight Cloud links POS transactions to video so you can detect theft and fraud, reduce food waste, and identify safety risks across all your locations.
Can it improve operations as well as security?
Yes. It captures key metrics on shrink, inefficiencies, and customer service to improve speed of service, guest experience, and profitability.
Is it suited to quick-service restaurant chains?
Yes. The cloud-based platform is designed for QSR and multi-location chains, giving complete visibility without managing a complex on-site network.
Does it integrate with my point-of-sale system?
Yes. Searchlight Cloud integrates with leading POS systems to automatically generate transaction-linked video reports.

