Our Professional Services team is proud to offer a wide range of support tools to help you get the information you need quickly and conveniently.

GURU Smartphone App

GURU Smartphone App

An industry-first for our
certified providers!
Learn More »

RMA Status

RMA Shipment Status

Check your RMA shipment
status online.
Get Started »

Warranty Status

Product Warranty Status

Find out if your camera or
NVR/DVR is still in warranty.
Get Started »

Evidence Reviewer

Evidence Reviewers — Review March Networks
video clips with our free players. No licensed
software needed.
Learn More »

Tech Tips

Tech Tips & Video Tutorials — Check out these 4000 C
Series tech tips and video tutorials for answers to
some common questions.
Learn More »

Contact Technical Support

March Networks certified partners enjoy no-charge access to our team of experienced, multilingual Technical Support specialists ready to help with any question or issue.

Partners can contact our Technical Support team from 8 am to 7 pm ET (North and Latin America) or 07:00 to 15:00 UTC (Europe, Middle East and Asia) Mondays to Fridays. After-hours service is also available. Please note that contact information is available on the March Networks Partner Portal.

Certified partners can take advantage of additional support tools – including online Return Material Authorization (RMA) requests, FAQs, product manuals and release notes, and software updated – by visiting our Partner Portal.