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Self-help support tools

Find answers and support with these convenient self-help tools and resources.

Certified Partners

Certified partners can contact our Technical Support team Monday to Friday:

8AM to 7PM EST
(North and Latin America)

07:00 – 15:00 UTC
(Europe, Middle East and Asia)

After-hours service is also available.

Partners can find technical support contact information, or submit a technical support ticket, through our partner portal.


End User Customers

End user customers including banks, retailers, transit agencies, schools, commercial businesses and others should contact their March Networks certified solution provider for technical support assistance.

Don’t know who your certified provider is?


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