About
The following training tutorials are designed for March Network’s Hosted Services End Users. If you are one of our Certified Solution Providers (integrators/dealers), please access your training from the March Networks Partner Portal to earn credits toward your certification.
You might not have access to all features as described in the following videos. Should you require additional user rights (e.g. Searchlight, video export, case management), please contact your IT department.
IT administrator: For questions about Searchlight features, please contact clientsuccess@marchnetworks.com. To place a service request for device/system configuration changes, please contact your local integrator.
Searchlight for Retail, Searchlight for Banking and Insight can be purchased in addition to March Network Hosted Services. Please contact March Networks or your dealer for a quote.
Getting Started
It is recommended that first time viewers take the training in the order below. Select the section you would like to go to from this list:
- Command Client
- Web Client
- Command Mobile Plus
- a. Searchlight for Retail
or
b. Searchlight for Banking - Searchlight Cloud
All tutorials are presented in English. Close captions and subtitles in multiple languages are available on most videos. You can also watch each video in full screen mode for a better viewing experience.
Command Client Training
A software client for viewing live and recorded video surveillance.
Command Client Manual
Overview
Accessing Command Client
Understanding the Command Client Interface
Managing Resources
Viewing live videos
Viewing Live Video
Working with Camera Views
Managing PTZ Cameras
Dewarping 360 Degree Cameras
Creating and Playing Video Sequences
Searching for evidence
Searching and Viewing Archive Video
Synchronizing a View
Using Smart Search
Managing evidence
Exporting Media
Creating Case Files
Using the Command Player
Command Client Configurations
Setting Command Client Preferences
Adding Local Users in Command Enterprise
Web Client Training
A 100% browser-based solution that provides users with a simple, easy-to-use interface to access video from both PCs and Macs using common browsers.
Web Client Manual
Web Client
Accessing the Web Client
Setting Your Web Client Preferences
Viewing Live Video in the Web Client
Viewing and Searching Archive Video in the Web Client
Exporting Media from the Web Client
Command Mobile Plus Training
Access live and recorded surveillance video from your smartphone or tablet.
Command Mobile Plus Manual
Command Mobile Plus
Command Mobile Plus – Overview and Configuration
Command Mobile Plus – Getting Started
Command Mobile Plus – Viewing Live and Archive Video
Command Mobile Plus – Accessing Transaction Reports
Command Mobile Plus – Using the Operations Audit
Command Mobile Plus – Using the Security Audit
Command Mobile Plus – Using the Business Rules Summary
Using KPIs in Command Mobile Plus
Real-Time Alarm Notifications through Command Mobile Plus
Searchlight Cloud on Command Mobile Plus
Searchlight for Retail
Combines exceptional, reliable video management with intelligent software applications to help retailers curtail losses from theft, oversee operations, improve in-store service and ultimately increase profits.
Disclaimer:
*March Networks Searchlight for Retail as a Service may not provide access to all of the Searchlight for Retail features described within the manuals and videos. For Searchlight configuration requests, please contact clientsuccess@marchnetworks.com.
Training Videos
March Networks Searchlight for Retail – Overview
March Networks Searchlight for Retail Transaction Reports
March Networks Searchlight for Retail Transaction Summary
March Networks Searchlight for Retail Operations Audit
March Networks Searchlight for Retail – Configuring the Operations Audit
March Networks Searchlight for Retail Security Audit
March Networks Searchlight for Retail Business Rules Summary
March Networks Searchlight for Retail Business Analytics
March Networks Searchlight for Retail KPI’s
Searchlight for Banking
Combines enterprise-class, reliable video management with intelligent software applications to help banks prevent fraud, speed investigation time, oversee operations, improve service, and increase profits.
Disclaimer:
*March Networks Searchlight for Retail as a Service may not provide access to all of the Searchlight for Retail features described within the manuals and videos. For Searchlight configuration requests, please contact clientsuccess@marchnetworks.com.
Training Videos
Searchlight Overview
Searchlight for Banking – Transaction Reports
Customizing the transaction report view in SL Banking
Exporting and Reviewing Cases with SL Banking
Searchlight for Banking – Transactions Summary
Searchlight for Banking – Operations Audit
Searchlight for Banking – Security Audit
Searchlight for Banking – Business Rules
Searchlight for Banking – Business Analytics
Searchlight Cloud
Combines enterprise-class, high-quality video surveillance with POS transaction data and business analytics to help QSRs, c-stores and other retailers cut losses from theft, oversee operations, improve service, and drive profitability.
Training Videos
Accessing Searchlight Cloud
Managing your Searchlight Cloud User Profile
Creating and Working with Searchlight Cloud Report Cards
Viewing Video in Searchlight Cloud
Searchlight Cloud on Command Mobile Plus