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About

The following training tutorials are designed for March Network’s Hosted Services End Users. If you are one of our Certified Solution Providers (integrators/dealers), please access your training from the March Networks Partner Portal to earn credits toward your certification.

You might not have access to all features as described in the following videos. Should you require additional user rights (e.g. Searchlight, video export, case management), please contact your IT department.

IT administrator: For questions about Searchlight features, please contact clientsuccess@marchnetworks.com. To place a service request for device/system configuration changes, please contact your local integrator.

Searchlight for Retail, Searchlight for Banking and Insight can be purchased in addition to March Network Hosted Services. Please contact March Networks or your dealer for a quote.

Getting Started

It is recommended that first time viewers take the training in the order below. Select the section you would like to go to from this list:

  1. Command Client
  2. Web Client
  3. Command Mobile Plus
  4. a. Searchlight for Retail
    or
    b. Searchlight for Banking

All tutorials are presented in English. Close captions and subtitles in multiple languages are available on most videos. You can also watch each video in full screen mode for a better viewing experience.

Command Client Training

A software client for viewing live and recorded video surveillance.

Command Client Manual

Overview

Accessing Command Client

Understanding the Command Client Interface

Managing Resources

Viewing live videos

Viewing Live Video

Working with Camera Views

Managing PTZ Cameras

Dewarping 360 Degree Cameras

Creating and Playing Video Sequences

Searching for evidence

Searching and Viewing Archive Video

Synchronizing a View

Using Smart Search

Managing evidence

Exporting Media

Creating Case Files

Using the Command Player

Command Client Configurations

Setting Command Client Preferences

Adding Local Users in Command Enterprise

Web Client Training

A 100% browser-based solution that provides users with a simple, easy-to-use interface to access video from both PCs and Macs using common browsers.

Web Client Manual

Web Client

Accessing the Web Client

Setting Your Web Client Preferences

Viewing Live Video in the Web Client

Viewing and Searching Archive Video in the Web Client

Exporting Media from the Web Client

Command Mobile Plus Training

Access live and recorded surveillance video from your smartphone or tablet.

Command Mobile Plus Manual

Command Mobile Plus

Command Mobile Plus – Overview and Configuration

Command Mobile Plus – Getting Started

Command Mobile Plus – Viewing Live and Archive Video

Command Mobile Plus – Accessing Transaction Reports

Command Mobile Plus – Using the Operations Audit

Command Mobile Plus – Using the Security Audit

Using KPIs in Command Mobile Plus

Searchlight for Retail

Combines exceptional, reliable video management with intelligent software applications to help retailers curtail losses from theft, oversee operations, improve in-store service and ultimately increase profits.

Disclaimer:
*March Networks Searchlight for Retail as a Service may not provide access to all of the Searchlight for Retail features described within the manuals and videos. For Searchlight configuration requests, please contact clientsuccess@marchnetworks.com.

Training Videos

March Networks Searchlight for Retail – Overview

March Networks Searchlight for Retail Transaction Reports

March Networks Searchlight for Retail Transaction Summary

March Networks Searchlight for Retail Operations Audit

March Networks Searchlight for Retail – Configuring the Operations Audit

March Networks Searchlight for Retail Security Audit

March Networks Searchlight for Retail Business Rules Summary

March Networks Searchlight for Retail Business Analytics

March Networks Searchlight for Retail KPI’s

Searchlight for Banking

Combines enterprise-class, reliable video management with intelligent software applications to help banks prevent fraud, speed investigation time, oversee operations, improve service, and increase profits.

Disclaimer:
*March Networks Searchlight for Retail as a Service may not provide access to all of the Searchlight for Retail features described within the manuals and videos. For Searchlight configuration requests, please contact clientsuccess@marchnetworks.com.

Training Videos

Searchlight Overview

Searchlight for Banking – Transaction Reports

Customizing the transaction report view in SL Banking

Exporting and Reviewing Cases with SL Banking

Searchlight for Banking – Transactions Summary

Searchlight for Banking – Operations Audit

Searchlight for Banking – Security Audit

Searchlight for Banking – Business Rules

Searchlight for Banking – Business Analytics

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