Providing custom security solutions to some of the largest organizations in Richmond, Virginia, can make for a busy work week. For technicians like me, it means balancing regular customer calls with ongoing training to ensure I’m always delivering the best solutions possible to our Richmond Security customers.
It’s true, there’s a time commitment involved with taking technical training courses, but I can say in the case of March Networks training, it’s well worth the effort.
I took my first March Networks online training certification this summer. I wanted to learn more about IP networking so I enrolled in the 8000 Series Certification, which provides instruction on setting up, mounting and troubleshooting 8000 Series network video recorders (NVRs), as well as connecting, installing and configuring March Networks’ IP cameras.
The certification contains 6 different courses, which I completed in my spare time over approximately two weeks. I would highly recommend it to anyone in the industry that’s installing March Networks product and solutions.
E-Learning Platform that’s Second to None
In my opinion, the e-learning platform March Networks offers is second to none. The training videos are both informative and entertaining, and let you learn at your own pace. You can sit back and absorb the information, and if you need to, go back and listen to the information again and again.
The interactive testing platform is also incredibly helpful. It’s a hands-on style of learning that allows you to practice exactly what you’ll be doing, and the processes you need to follow. In my case, it made learning how to set up an NVR, and change network configurations and IP addresses very easy.
In addition, I was able to put this information to use right away – even before I had completed the certification.
Because I had learned more about what an IP camera is capable of, I was better able to guide a customer installation and recommend exactly where the cameras should be installed. The training made me a better all-around technician for troubleshooting and configuration.
‘It Just Clicked’
With more customers demanding IP-based devices, it’s essential that technicians have the proper training to complete these installations.
For someone like me, who had more experience with analog infrastructure, March Networks’ training helped demystify IP networking.
The time I invested studying the course materials and preparing for the exam enabled me to finally get it. It just clicked.
A Win-Win for Everyone
It’s never easy to set aside time in your schedule for training, but I wish I had done it sooner. March Networks’ training certification program helped me become a better technician. I’ve expanded my skillset, and I’m more efficient on the job. The resulting knowledge benefits not only me and my employer, but also the customers we serve – it’s a win-win all around.
Greg Stamp is an Access Control Specialist with Richmond Security, the largest physical security provider and full service locksmith in the Richmond, Virginia area. Learn more at www.richmondsecurity.com.